General information

General information

MOJA KUĆICA TOURIST AGENCY

 

Registered in Croatian Court Register - Commercial Court in Rijeka

 

Legal form: Limited liability company, LLC

 

Register number (MBS): 040143631

OIB (Identification Number): 42111768790

 

 

Account opened

Zagrebačka banka d.d. Trg bana Josipa Jelačića 10, 10000 Zagreb

IBAN: HR9023600001101644240

SWIFT: ZABAHR2X

 

 

Residence: Brajdine 95, 52203 Medulin, Croatia

 

Share capital: 24.000,00 Kuna - Payed in full amount

 

Founder: Željko Tranfić

 

Authorized representatives: Goran Tranfić

 

 

Acting type: Tourist agency acting as travel organizer and/or intermediary

Identification Number (ID-Kod): HR-AB-52-040143631

 

 

 

Office address: Brajdine 95, 52203 Medulin, Croatia

 

Office Manager: Dorijana Rumin

Email: info@karavela.com

Phone: 00 385 52 576 919

Fax: 00 385 52 576 919

Working Time: Monday to Saturday 08:30-21:00

 

Competent authority: Ministarstvo turizma - Samostalni sektor turističke inspekcije, Trg maršala Tita 8/I, 10000 Zagreb

 

 

The conditions, content and prices of the published accommodation services are clearly highlighted with each published accommodation service. The Agency undertakes to abide by the same, and waives the right to change after the guest has paid the advance / reservation confirmation of the published accommodation service.

 

 

NOTIFICATION ON THE METHOD OF SUBMITTING CONSUMER COMPLAINT

 

We inform consumers and other tourist service users that their written complaints can be filed in the business premises of the company at Brajdine 95 – Medulin. We will acknowledge receipt of the complaint in writing without delay.

A complaint can also be filed by:

 

Post to address:

Tourist agency Moja kućica d.o.o.

Brajdine 95

52203 Medulin

Croatia

 

E-mail: info@karavela.com

 

Fax: 00 385 52 576 919

 

Please provide the following information when filing complaints:

NAME AND SURNAME

STREET AND HOUSE NUMBER

PLACE

 

We will reply in writing to you within 15 days of receipt of the complaint.